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could have been better
Sep 2009 - Anonymous, Campbelltown
the hotel had mixed up my booking which i did through this website. i had booked 2 rooms, and 1 was upgraded due to the mix-up, which took almost an hour for them to fix, and didn't communicate what was going on, i had to wait in the foyer that whole time not knowing what was happening. the lift card and room card kept stuffing up, and we constantly had to get it fixed.
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Very unhappy
Sep 2009 - unimpressed, Canberra
Extremely rude & unprofessional staff, Poor service. Dirty room with broken appliances. No soap, handwash, body lotion (even though there were refillable canisters attached to the wall). Shower head so calcified that very little water actually made it through & the water that did sprayed in all kinds of odd directions. Very noisy. Good location but several other hotels within a few streets. I reccommend staying at ANY of the others. The backpackers at the end of the road is a much nicer, friendlier place to stay.
I will never EVER stay at Metro again. A very bad experience all up.
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Mature single traveller
Mar 2009 - Vicki, Batemans Bay
Stayed 6 nights to see city sights. Excellent location . Lovely staff and nice clean room. I was up-graded from what I booked so was pleasantly surprised. My only 2 grumbles would be no self serve laundry facilities for a long stay and the shower was dreadful to regulate.You either burnt your butt or froze it. (Bath was fabulous after walking all day).Graet value if your on a tight budget!!!
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comfortable
Jun 2009 - Anonymous, Mildura
My fiance and mother inlaw stayed in the hotel, they thought it was really comfortable the staff were very helpfull.They would stay again
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Bad
Mar 2008 - Anonymous
One of the worse hotels i have stayed in never again.
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