This hotel carries a star rating which describes the nature and quality of facilities it offers. Star ratings are given by the AAA Tourism Pty Ltd. and are awarded on the basis set out below:
- 1 star - Basic standard. Simply furnished. Resident manager.
- 2 star - Well maintained with an average standard of accommodation: average furnishings, bedding and floor coverings.
- 3 star - Well appointed with a comfortable standard of accommodation: above average furnishings and floor coverings.
- 4 star - Exceptionally well appointed with a high level of facilities: quality furnishings and a high degree of comfort, presentation and guest services provided.
- 5 star - International standard with a high degree of facilities: outstanding appointments, furnishings and décor and an extensive range of first class guest services. A number and variety of room styles and/or suites, choice of dining facilities, 24 hour room service, housekeeping, valet parking, porterage and concierge services.